Our Scanning Process
Our team of professionals will work to coordinate the boxing, preparation, and transportation of your important records to our processing facility. If a personal pickup is not possible, FILE-X will help make shipping arrangements. We make sure to review the files at pickup and ensure all of the details are entered into our project management software.
Preparation of paper documents for scanning is often the most time-consuming and tedious part of the process. Our trained Preparation Specialists will remove all staples, paper clips, and fasteners; repair any ripped, torn, or folded pages; and carefully identify different sections of a document. Proper document preparation technique is the foundation for a successful document conversion project.
Our document scanning service center is equipped with leading-edge equipment. We continually invest in technology and process-development to ensure that we are leaders in the industry. Scanning is typically completed at 300 DPI and can be in B&W or color. All size paper, from 2 inches to 42 inches, can be scanned. Our Scanning Specialists are thoroughly trained on the equipment and engage in “Active Scanning” practices.
Additionally, FILE-X provides onsite and mobile scanning services.
When scanning documents, quality control is essential. We review every image to ensure readability and quality. Each image is carefully analyzed to ensure that nothing is missed during the scanning process. We have hardware- and software-based image-enhancement tools, guaranteeing your satisfaction with our output image quality.
All required data will be captured from the scanned images through a double-data-entry process. If your documents are to be uploaded into an EMR, ECM, etc, we’ll work with your software vendor to ensure a successful upload.
We also often create named PDF documents in a customized file-folder architecture for clients who wish to keep their scanning project simple. This same file-folder structure can be uploaded to our secure cloud for viewing and retrieval.
All named PDF files can also be OCR’d, creating word searchable files.
… Delivering Real Value
FILE-X brings the experience and expertise to make your project a success. From 1996 until present, FILE-X has converted paper documents and microfilm for more than 1,000 companies, spanning every industry (healthcare, education, manufacturing, accounting, government, etc.). Through it all, we have partnered with many great organizations. Our customers are our partners and we strive to meet and exceed their expectations. Not only will we be available to address concerns or requests during your conversion project, but we will also look for new ways to improve the process, enhance the project, and deliver real value. |
Satisfied Customers
FILE-X’s professional team and their willingness to help our staff learn the system was excellent. FILE-X offers a much needed service at an affordable price.
We think it’s great!! Images print clearly, it’s user friendly, it’s convenient, and the information is right at your fingertips. It’s a big improvement compared to microfilm.
As we received an average of 50,000 claims per month, it was critical to find a service that would be able to provide cost and space efficient storage as well as accurate and easy access to the claims data. The solution that FILE-X has provided has been so innovative that it has received accolades from the Pennsylvania Departments of Health & Insurance.
This process has improved our services to our employees, saved us space, and increased HIPAA compliance
FILE-X has worked with several of our county offices providing document imaging services. Their creative solutions have significantly improved the efficiency of our existing document storage and retrieval system
FILE-X made the impossible possible
They have made our cumbersome year-end storage process a breeze. We at the Foundation recognize the wonderful work that FILE-X performs and we consider them a valuable consultant & partner
Fast, friendly response to our needs. FILE-X is willing to help in any situation
FILE-X is fast, efficient & customer focused.
It is a pleasure working with FILE-X. Their staff is professional, easy to work with and very helpful. FILE-X’s services helped make a paper-intensive project more efficient & cost effective.
It is so much more convenient to have student records at our fingertips; looking up past student records in a well-organized electronic file is easy
Our relationship with File-X has exceeded our expectations. The quality of work, the ability to find a solution for any task, and their dedication to our offices and their needs, has made this new venture a very smooth process in starting up our imaging website.
I have been using File-X for many years now for a variety of services, and I can’t say enough great things about their efficiency and quick turn around for the work I have sent them. The personalized friendly service makes all the difference in the world. I feel lucky to have found them, and not sure what I would do without them!