Q. Does FILE-X sell hardware and software?

A. No, FILE-X Document Imaging Services is a Service Bureau that provides imaging services and Turnkey solutions to various industries. FILE-X offers many imaging solutions that assist our clients in maintaining state-of-the-art document archive and retrieval systems.
 

Q. Can my company save money by outsourcing our imaging needs to FILE-X?

A. Yes. The two most commonly selected approaches are:

  1. FILE-X scans to formats that work with client’s existing document management packages. These clients outsource the Document Preparation, Scanning and Quality Control of the imaging process to FILE-X and receive back quality images that are ready to integrate into their in-house system.
     
  2. FILE-X creates a turnkey system according to client’s specific search and retrieval needs. The turnkey approach allows a client to utilize high-powered search engine software that FILE-X provides on each CD. Whether clients require minimal retrieval and text searchability or full-text searching capability, FILE-X can assist you in electronically duplicating and improving your records retention system.
     

Q. What electronic formats does FILE-X output?

A. FILE-X scans to a variety of formats available on the market today. The imaging industry standard is a Group IV TIFF image, which is compatible with most document management packages. JPEG, BMP, GIF and PDF are other widely utilized and requested formats.
 

Q. What are some of the different industries that utilize FILE-X?

A. In 1996, FILE-X served a specific imaging niche in the Pharmaceutical Industry. Since then, our services have assisted clients in the following areas:

  • Banking and Financial
  • Legal
  • Education
  • Manufacturing
  • Real Estate / Mortgage
  • Engineering
  • Insurance
  • Non-Profit Organizations
  • Government
  • Human Resources
     

Q. How does FILE-X "Pricing" work, and is it expensive?

A. Pricing is based on numerous factors that must be discussed with a FILE-X sales representative. Your search and retrieval needs, required document preparation and volume all factor into our pricing structure. Pricing is affordable and we have a variety of imaging techniques that improve your daily operations without exhausting your budget.

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